FAQ
Here you will find the most frequently asked questions on our website. Would you like to know more? Then simply get in touch with us.
- 1. How can I know when there is something new from hülsta? >
- 2. How can I find a hülsta dealer near me? >
- 3. Where can I get some professional advice on furnishing my home? >
- 4. Why can I not buy any furniture on the hülsta website? >
- 5. Why are there no prices stated with the products? >
- 6. Where and how can I get the hülsta catalogues? >
- 7. How long will it take before the catalogues I ordered arrive at my house? >
- 8. What can I do if I receive an incorrect or incomplete catalogue delivery? >
- 9. How can I subscribe to the hülsta newsletter? >
- 10. How can I cancel the hülsta newsletter? >
- 11. What happens to my personal data when I provide it on the hülsta website? >
- 12. How can I be sure that my data is later deleted by hülsta? >
- 13. Where can I find detailed information on hülsta products (materials, dimensions, etc.)? >
- 14. Why can I not watch a range video? >
- 15. How can I find out, whether a product I have bought in the past is currently still being manufactured? >
1. How can I know when there is something new from hülsta?
You can access the latest news on our products on any of our web pages via the link on the left of the contents section in the centre. You will be informed about more news from hülsta and on our products in our newsletter.
2. How can I find a hülsta dealer near me?
You can look for hülsta dealers near you by using the dealers search button. This directory lists all the dealers selling hülsta furniture. Simply on the map of your region.
3. Where can I get some professional advice on furnishing my home?
By using Service > Interior design and furniture advice you will find information on the hülsta interior design department. Our dealers, who you can find in your vicinity using the search button, will also be pleased to advise you.
4. Why can I not buy any furniture on the hülsta website?
We only sell our products via qualified furniture dealers to ensure you get the best possible advice. This helps us to avoid unnecessary problems and to ensure that you will enjoy using your hülsta furniture for a long time.
5. Why are there no prices stated with the products?
Unfortunately we cannot state any prices for hülsta products because the dealer is the person actually responsible for calculating these.
6. Where and how can I get the hülsta catalogues?
The hülsta catalogues, prospectuses and books can be obtained directly from our website using the order catalogues menu.
7. How long will it take before the catalogues I ordered arrive at my house?
As a rule, the catalogues will arrive at your home within 2 - 3 (working) days.
8. What can I do if I receive an incorrect or incomplete catalogue delivery?
There can be various reasons why a catalogue is not correctly delivered from time to time. In such a case please inform our information service under this telephone number: +49 2563 86 12 73 or by e-mail to info@huelsta.de.
9. How can I subscribe to the hülsta newsletter?
You can subscribe to the hülsta newsletter giving your name and your e-mail address in the meta-navigation on the left below the contents section, under the Newsletter menu.
Please note: the newsletter is situated in the meta-navigation section. This is why the term meta-navigation is correct, the main navigation is situated on the left beside the contents section.
10. How can I cancel the hülsta newsletter?
Send an e-mail with the subject heading "Unsubscribe" to this address: newsletter@huelsta.de. You will also find a note at the end of each newsletter telling you how to cancel.
11. What happens to my personal data when I provide it on the hülsta website?
We take the protection of your personal data seriously and would like you to feel safe when you visit the hülsta website. Please read our declaration on data protection.
12. How can I be sure that my data is later deleted by hülsta?
If you would like hülsta to delete your data, please inform us in brief using the contact form.
13. Where can I find detailed information on hülsta products (materials, dimensions, etc.)?
When you look at one of the furniture ranges from hülsta, you will find the "article list" option for some ranges on the right-hand side. Here you can download a PDF file (open with Acrobatic Reader) which contains all the sizes and surface versions for all the furniture in each range.
14. Why can I not watch a range video?
The range videos are saved in a flash video format (FLV). In order to be able to watch such a video, you must have this plug-in installed on your computer. You can download it free of charge from ADOBE .
15. How can I find out, whether a product I have bought in the past is currently still being manufactured?
hűlsta does not sell directly but exclusively through selected furniture stores. Therefore you - as end user - remain anonymous to us. However, if you register with us be sending an e-mail to huelsta@huelsta.de, you will automatically be informed about any of our discontinued products.
